We want you to enjoy your walk!
If you are not satisfied with your purchase, you may return new, unworn items within 60 days for a refund of your purchase price.
Fast & Easy
Use our pre-paid label to send your shoes back
60-days return
Return new and unworn items for a full refund
Refunds
Once your items have been received at our warehouse, your refund will be initiated immediately. All refunds are credited back to the card used to make the original purchase. Please allow up to one billing cycle for the credit to be issued.
Exchanges
For credit card security purposes, we do not offer true exchanges. Simply return the item that didn’t work for you and place a new order at any time for the replacement pair. After completing the return online, a refund for your initial order will be processed once your return has been received at our warehouse.
Price Adjustments
We offer a one-time price adjustment if an item is marked down within fourteen (14) days of the date of your purchase. To obtain a price adjustment on an online purchase, send us an email message at support@stroleshoes.com within the fourteen (14) day window. Include your order number in your email message. If you are within the deadline, we'll refund you the difference on your original credit card.